#gatra-chat,#gatra-chat *{box-sizing:border-box}#gatra-chat{position:fixed;right:18px;bottom:18px;z-index:999999;font-family:inherit;line-height:1.35}#gatra-chat button,#gatra-chat input{font-family:inherit}#glc-toggle{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:0;border-radius:999px;padding:13px 18px;background:#111;color:#fff;box-shadow:0 5px 20px rgba(0,0,0,.18);cursor:pointer;font-size:14px;font-weight:600}#glc-box{width:360px;height:min(560px,calc(100dvh - 36px));min-height:420px;max-height:calc(100dvh - 36px);background:#fff;border-radius:16px;box-shadow:0 12px 45px rgba(0,0,0,.22);overflow:hidden;border:1px solid #ddd;display:flex;flex-direction:column}#glc-box[hidden]{display:none!important}#glc-box header{flex:0 0 58px;height:58px;background:#111;color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 15px}#glc-box header strong{display:block;font-size:15px;color:#fff}#glc-presence{display:block;font-size:10px;color:#d7d7d7}#glc-close{background:transparent!important;border:0!important;color:#fff!important;font-size:26px!important;cursor:pointer}#glc-status{font-size:11px;color:#666;padding:9px 12px;border-bottom:1px solid #eee}#glc-status.glc-online{color:#16803c}#glc-messages{flex:1 1 auto;min-height:0;overflow-y:auto;padding:12px;background:#fafafa}.glc-bubble{display:block;max-width:82%;padding:9px 11px;margin:7px 0;border-radius:12px;font-size:14px;white-space:pre-wrap;overflow-wrap:anywhere}.glc-bubble.visitor{margin-left:auto;background:#111;color:#fff}.glc-bubble.agent{background:#e9e9e9;color:#111}#glc-form{flex:0 0 auto;width:100%;padding:9px;border-top:1px solid #eee;background:#fff}#glc-offline-note{font-size:11px;line-height:1.4;padding:7px 8px;margin-bottom:7px;border-radius:7px;background:#f3f3f3;color:#555}#glc-identity{display:flex;gap:6px;margin-bottom:7px}#glc-identity input,#glc-message{box-sizing:border-box;width:100%;height:38px;padding:9px;border:1px solid #ddd;border-radius:8px;font-size:13px;line-height:20px;background:#fff;color:#222}#glc-identity input{min-width:0;flex:1}.glc-compose{display:flex;gap:6px}.glc-compose #glc-message{flex:1;min-width:0}.glc-compose button{display:inline-flex!important;align-items:center;justify-content:center;width:42px!important;min-width:42px!important;height:38px!important;padding:0!important;border:0!important;border-radius:8px!important;background:#111!important;color:#fff!important;cursor:pointer}@media(max-width:480px){#gatra-chat{right:10px;bottom:10px;left:10px}#glc-toggle{width:100%}#glc-box{width:100%;height:min(620px,calc(100dvh - 20px));max-height:calc(100dvh - 20px);min-height:360px;border-radius:14px}}
#glc-contact-note{font-size:10px;line-height:1.35;color:#666;margin:-2px 0 7px;padding:0 2px}

#glc-departments{padding:10px 12px 4px;background:#fff;border-bottom:1px solid #eee}
.glc-dept-title{font-size:12px;color:#646970;margin:0 0 7px}
.glc-dept-option{width:100%;display:flex;justify-content:space-between;align-items:center;gap:10px;margin:5px 0;padding:9px 11px;border:1px solid #ddd;border-radius:9px;background:#fff;color:#1d2327;text-align:left;cursor:pointer;font-size:13px}
.glc-dept-option small{color:#147a3e;font-weight:700;white-space:nowrap}
.glc-dept-option.selected{border-color:#1f9d55;background:#f1fbf5;box-shadow:0 0 0 1px rgba(31,157,85,.12)}
.glc-closed{padding:22px 14px;text-align:center;color:#333;display:flex;flex-direction:column;gap:8px;align-items:center}.glc-closed span{font-size:13px;color:#646970}.glc-closed button{border:0;border-radius:8px;padding:10px 14px;background:#2271b1;color:#fff;font-weight:700;cursor:pointer}.gck-close-chat{background:#f0f0f1;color:#1d2327}.gck-reply{flex-wrap:wrap}